Jason Yoder, MCT

The recommendation is no larger than 2 GB. Here is a link to explain the performance problems that you will have with larger files, a hot fix to help out, and several methods of how to handle the situation. http://support.microsoft.com/kb/932086 Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

Outlook Anywhere uses RPC/HTTP to communicate with the CAS (Client Access Server) of your Exchange environment. Reference: http://technet.microsoft.com/en-us/library/cc540453.aspx#TCPProtoConn Reference: http://msexchangeteam.com/archive/2008/06/20/449053.aspx

AutoArchieve will move objects in exchange to the users Archieve.pst file at certain intervals, after the objects have reached a certain age. By default, AutoArchieve runs every 14 days. You can change this behavior be clicking on the Tools menu and then clicking the Options tab and the AutoArchive button. When AutoArchive runs, it will move objects from your exchange folder to the archieve.pst file if they exceed the age listedbelow. Inbox and Drafts : 6 months Sent Items and Deleted Items : 2 months Outbox : 3 months Calendar : 6 months Tasks : 6 months Notes : 6 months Journal : 6 months Contacts : Do not expire The Archive.pst file is stored in the users profile at (WindowsXP) - C:\Documents and Settings\Username\Appdata\local\Microsoft\Outlook (Windows Vista) - C:\Users\Username\AppData\Local\Microsoft\Outlook\archive.pst Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is available ...

Outlook Express (and Windows Mail in Vista) do not support .PST files from Outlook. You can however, import both mail and contacts from Outlook if Outlook express is running on the same PC as Outlook. Here are some instructions on how to import and export data in Outlook Express: http://support.microsoft.com/kb/270670 Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

This answer not coming from Microsoft, but it sounds reasonable. When you have multiple accounts configured in Outlook, the account that's used to send mail varies based on several things: • When you compose a new email, Outlook uses the email account that you've configured as your default. • When you reply or forward an email, Outlook uses the email account that the message was originally received on. • In either case, you can explicitly specify the account to use via the Accounts drop down item that appears next to the message's send button. The original post that I read this off of came from Leo Notenmoon (http://ask-leo.com/why_is_outlook_sending_email_using_the_wrong_account.html) Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

On occasion, I do discover a mistake that I made in class. Below is part of the long list of Questions and Answers I sent to Indiana State University following my presentation of Outlook Power User. I keep track of all questions that my students ask, in regards to the material, that we cannot answer in class and I email them the results of my research. I found a portion of the lecture that I skipped over concerning voting buttons. While reviewing the voting button setting in Technet to discover if it is possible to receive the result over Outlook Anywhere, I found that I skipped a step. Below is the complete procedure from creating the email to viewing the results. 1. Start by creating a new e-mail. 2. Address the email and give it the subject and body that you want to use. 3. Click the Options tab 4. Click Use Voting Buttons . 5. You can use the present voting options or click Custom . 6. You have the option of clicking Save Sent Item and telling Outlook to use another folder or to...

On Technet, I found this line in an article talking about Extending Windows Search: Microsoft Office Outlook 2007 or later has instant search powered by Windows Search and does not require installation of a separate toolbar. http://technet.microsoft.com/en-us/library/cc771093.aspx In another article from the Windows 7 (That’s Vista’s replacement) the engineering team talked about the future uses of Windows Search. Windows Search, or Indexer, is open for use by developers. Even the Google Search Bar uses it. By all indications, it is not going away. The idea is to already search your files before you do. That way you get faster response times. The indexer does have some intelligence though. I knows that there are some folders that it does not need to search. It also knows to slow down its activities once the user starts to utilize the PC and to stop all activity if needed. It also only needs to run once. After that, it only indexes changed files.

Yes you can. If the user entered a password when they created it, you will need the password. I’ve done this several times. Remember, opening up a .PST file from a newer version of Outlook into an older version will not work. I’ve had to do this several times at work for people. You need to click File à Import and Export. Then click Import from another program and select Personal Folder File (.pst). Don’t forget to check the Include Subfolders option when it is presented. Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

Outlook does not support recurring e-mail. Microsofts recommendation is to create a script that send the e-mail and to launch the script using Task Manager. Microsoft also provides instructions on how to e-mail a custome task for in a reoccurring fashion: http://support.microsoft.com/kb/239087 Below is a sample script from Microsoft Script Repository for sending an SMTP mail message from a .vbs script file. Set objEmail = CreateObject("CDO.Message") objEmail.From = "monitor1@fabrikam.com" objEmail.To = "admin1@fabrikam.com" objEmail.Subject = "Atl-dc-01 down" objEmail.Textbody = "Atl-dc-01 is no longer accessible over the network." objEmail.Send Make sure you have the SMTP service installed and use Task Manager to run this script. Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please vi...

If by “Default” you mean the way there email works: • Open Outlook . • Click Tools -> Options . • Click the Mail Format tab • Click Stationary and Fonts . • Click Theme . • Select No Theme . According to Microsoft (http://support.microsoft.com/kb/822005) the appearance of your documents (email in this case) is controlled by templates. The default template for Outlook 2007 is normal.dot. Replacing this file with a clean copy will restore it to normal, should it become corrupted. As for the user’s Outlook profile as a whole, thus far deleting it may be the only way to clean up a profile. Make sure you follow good backup procedures before doing this. First delete the profile on the users computer. Then, create a new Outlook profile from them. As long as the profile in Exchange was not removed, Exchange and Outlook will re-sync the users data. Class: Information Worker: Outlook 2007 Power User* Date: November 12, 2008 Location: Indiana State University *The Information Worker series is...

On Technet, I found this line in an article talking about Extending Windows Search: Microsoft Office Outlook 2007 or later has instant search powered by Windows Search and does not require installation of a separate toolbar. http://technet.microsoft.com/en-us/library/cc771093.aspx In another article from the Windows 7 (That’s Vista’s replacement) the engineering team talked about the future uses of Windows Search. Windows Search, or Indexer, is open for use by developers. Even the Google Search Bar uses it. By all indications, it is not going away. The idea is to already search your files before you do. That way you get faster response times. The indexer does have some intelligence though. I knows that there are some folders that it does not need to search. It also knows to slow down its activities once the user starts to utilize the PC and to stop all activity if needed. It also only needs to run once. After that, it only indexes changed files. Class: Information Worker: Outl...

This answer comes from the Microsoft Supportability e-newsletter: http://blogs.technet.com/asiasupp/default.aspx?p=3 1. Create a share folder on server, say Junk E-mail, and give everyone read permission. Create a text file name SafeSender.txt. Input email addresses into file (one address one line). 2. Install "Microsoft Office 2003 Resource Kit" on the Domain Controller. 3. Start Active Directory Users and Computers (ADUC), Right Click on the OU in which users account is present, Go To "Properties", Click on "Group Policy" tab. 4. Select the Policy in effect, click on "Edit". It will open "Group Policy Object Editor". Right click on "Administrative Templates" under "User Configuration" -> All Tasks -> "Add/Remove Templates" -> Click on "Add" -> Select "Outlk11.ADM" and click "Open" -> Click "Close". 5. Expand "Microsoft Office Outlook 2003" u...

You have the ability to see multiple calendars at once in outlook. You can have up to 9 monitors in Windows Vista so that means you can see quite a view. Here is how to do it. Open Outlook Click Calendar . Click Open Shared Calendars . Type in the name of the users calendar you want to view and click OK . The other user's calendar will appear in the navigation pane in the People's Calendars group . Now, just check the box next to all the calendars that you want to view. Tip: If you want to compare them on top of each other: Right click the name tab on top of each calendar. Click View in overlay mode . The calendars will become transparent and on top of each other. Reverse the process to undo it. Class: Information Worker: Outlook 2007 Power User* Date: November 6, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

Saving your Outlook files to your hard drive has both advantages, and disadvantages. An advantage is that if you are using POP3, your e-mail will be there while you are offline. Another one is if your Exchange account is close to its size limit, you can move e-mail to your hard drive and free up space in your Exchange account. The disadvantage of this is that you are now responsible for backing up your data. If your hard drive crashes, you lose that data. We first need to create an Outlook Personal Folders File. Open Outlook . Click File --> Data File Management . Click the Data Files tab. Click Add . Select Outlook Personal Folders File (. pst ) and click OK . Select the name of the file and where to store it. Click OK . Give the file a name. This is the name that will appear in Outlook. If you want to encrypt the file, also give it a password. In your Navigation pane, right mouse click your newly added personal folder and click New Folder . Give it a name. Under Folder Contains ...

This one was a killer to find an answer for. As a matter of fact, I'm shocked at the answer. I've asked around and I've search the net until for a few hours. Every web site that I went to, most of which ended up being University self help sites, told you what your quota was. The question though, was how can you find out. Thanks to Indiana University Technical Services for posting the answer. You must be using Outlook Web Access (Premium). Yes, I said OWA, not the real deal. In the lower left of the window, on the navigation bar, click Mail to make sure you are in the correct view. In the upper left, you will see the folder list. Your name will be displayed near the top. Hover your mouse pointer over your name. A small box with your quota information will appear. (see image below). If anybody knows how to find this in Outlook 2007 itself, please post a comment. I'm still shocked that this appears to be in OWA and not the real deal. Class: Information Worker: Outlook 200...

Here is another on from my friends in Terra Haute. Outlook allows users the flexibility to give others access to their information without the need to make a call to tech support. You can grant anybody access to by: Start Outlook . Click Go --> Folder List . Right mouse click Calendar and click Properties . Click the Permissions tab. Set the Default to Reviewer . At this point, you can also set permissions to individuals. Instead of setting Default , click Add . Select the user you want to add anf click OK . Select the user you just added. By default, they are set with Free/Busy They can see when you have free time, but no other details. Set to Reviewer to let them see more. Class: Information Worker: Outlook 2007 Power User* Date: November 6, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

Class Question: When you Export a .PST from Outlook 2007, is there a GPO setting to have "Include Subfolders " checked? This one stumped me. I had to refer to another MCT on this. He did not believe it was possible to do it via a GPO, but did say that an administrator can do it through PowerShell . For the user, they will have to make sure they check that box when exporting a .PST file. Class: Information Worker: Outlook 2007 Power User* Date: November 6, 2008 Location: Indiana State University *The Information Worker series is available through LanTech Training in Indianapolis. Please visit their website for more information

This is a question that came up in an Outlook 2007 Power User class at Indiana State University. I found two possibilities for this one. 1) Use Microsoft Windows SharePoint 2) Office One Note 2007 In SharePoint , you can create a contact list for your entire team and then each member of the team can link that address book to Outlook by clicking the Link to Outlook at the top of the contact list in SharePoint . SharePoint 3 is a feature of Windows Server 2008. As such, someone with access to your Windows Server 2008 server will have to activate this feature and set up your users with appropriate access. Office OneNote 2007 is another option. OneNote will allow you to create a shared notebook that you can populate with address information. Your team members will be able to access the shared note book and view the address data. Class: Information Worker: Outlook 2007 Power User* Date: November 6, 2008 Location: Indiana State University *The Information Worker series is available thro...